Archive for October, 2009

Internet Explorer shows an error message when trying to open Sharepoint Site

October 15, 2009 Leave a comment

I had been trying myself hard to find out the resolution for this problem for couple of days and found out a very resonable way out of this annoying error message (“Internet Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.“).

One way out of it is what other sites have already instructed, you can run office diagnostics and correct the problem. Guys, you may have to “Detect and Repair” menu under “Help” menu if you own “Microsoft Office 2003”.

For the people who do not have multiple office products installed, yet trying to find out what might be the cause for this problem? They have to see whether they have “Microsoft Office SharePoint Designer” installed in their system. The resolution for this scenario goes this way… Open your “Microsoft Office SharePoint Designer” IDE and Click on the “Help” menu to open up the list. Click on the “Office Diagnostics” help menu and wait till this operation completes. All set, you will be able to open up yout sharepoint site in your IE again.

A sample screenshot shown below:


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